On the returns page, the has been moved to its own section below the section.

There's no change to functionality, but in cases where the refund section is hidden, the note input will still be visible.

The product location page has been migrated to the shipping dot!

To access, you can find the page under the Inventory and Locations section in the navigation bar:

The updated UI contains all the same filters but in an enhanced UI:

Click the edit pencil icon to update the on-hand or lot code for the location (permissions required):

The page can be exported via a CSV:

We're excited to announce the launch of our new Unit of Measures (UOMs) feature, designed to streamline inventory handling for products sold in various packaging levels!

UOMs allow you to define nested relationships for your products, like Pallets containing Master Cases, which contain Inner Packs, which in turn contain individual Eaches.

Define up to 4 levels of nesting (Pallet, Master Case, Inner Pack, Each) to match your inventory structure.

Create UOMs when adding a new product, editing an existing one, via CSV bulk upload, or even directly on the receiving page.

Treat UOMs just like standard products for receiving, transfers, picking, and packing.

The system automatically calculates the inventory of base products (Eaches) by including the quantities contained within their parent UOMs across locations.

Easily break down larger units (e.g., a Master Case) into their smaller components (e.g., Eaches) via the web app or mobile app as needed.

Replenish picking locations by pulling stock from larger UOMs stored in overstock, with guided steps for breaking units.

This feature provides greater visibility and control over inventory stored in bulk quantities. Explore the new UOM functionality today!

We added three new filters to the cycle count:

Note that if you apply the client filter to a location cycle, ShipHero will include locations that have at least one SKU assigned for that client. If the location is included, you’ll still be asked to count all items in the location (even from different clients) since the location. If you only want to count that client, please use the item cycle count instead.

You can now keep the barcode in ShipHero in sync with the barcode in your Magento store. On the setting page for the store there is a new setting:

When checked, a change to the barcode in Magento will update the barcode in ShipHero as well.

The navigation for the settings page in Shipping.ShipHero has been updated!

The settings are the same; they have a new home and an improved navigation bar. All of your previous settings are saved, no action needed.

Accessing this page is simple - select from the navigation bar and you will be brought to this environment.

We're happy to share that 3PL's customers can now create new products directly within the 3PL Client Portal! This new feature gives them greater control over their catalog and streamlines the product onboarding process. Simply navigate to the "Products" section and use the "Create Product" button to add new items with details and images.

We now have a permission specific to the Automation Rules page

Users will now need the new permission to access the automation rules page.

All ADMIN users will have access by default

Exciting news! Work Orders has been released in the 3PL Client Portal.

A 3PL’s customer can now create both Assembly work orders (for assembling SKUs) and Custom work orders (for instructions and attachments),review them through various statuses, and easily add attachments and notes from the 3PL Client Portal.

We now automatically retrieve tax fields from Shopify for orders shipping to:

It is now possible to also add these tax codes directly from the Orders page.

These Tax types appear on the orders page alongside VAT, IOSS, and EORI, enabling manual entry when needed.

It can also be used automation rules using the action "'Set Order Tax Type and Id'" (formerly named 'Set Order VAT Registration' ) to update the value on order import.

Currently there is confirmed support for automatically passing these values to the carriers:

Support on more carriers will be added in the following weeks and will be published in this changelog.