The order upload CSV now supports adding order tags.

Multiple tags can be added using a comma-separated list (quote the cell in a comma-separated CSV, e.g. "VIP, Gift").

We’ve added dedicated documentation for two webhooks:

Each guide includes registration instructions, trigger behavior, and example payloads to help keep your integrations in sync.

For more updates, see the Public API Changelog or browse the ShipHero Developer Documentation.

Our Public API is updated continuously, bookmark it if you build against the API. Here’s what’s new.

📍

The new mutation creates up to 1,300 locations in one request, using exact names or generated aisle, position, and shelf combinations.

Docs: Bulk Create Locations

📦

Integrations can now add or remove shipping labels using a container ID or barcode. Barcode-label PDFs can also be generated for up to 100 containers.

Docs: Add shipping label · Remove shipping label · Print barcode labels

🏢

creates profiles for existing physical warehouses, including addresses, branding, order prefixes, picking behavior, and available-to-sell settings.

Docs: warehouse_profile_create

🧩

Docs: KitComponent · Wholesale Orders · Create a return · Create an exchange · Create tote input · Update tote input · Export Packing Layout · Shipment ASN

🌍

Products now support , , and through Public API queries and create/update mutations.

Docs: Product · Create product input · Update product input

✍️

Customers can choose or when authorizing the MCP. With write access, supported Public API mutations can create, update, or delete ShipHero data.

Docs: ShipHero AI Toolkit

🏷️

The new query retrieves LPNs with their orders, locations, container hierarchy, inventory, lots, and item bins—with filters and pagination.

Docs: license_plate_numbers

💬

Visit the ShipHero Community for API questions and feedback. We also added a dedicated section for MCP setup, authorization, use cases, and troubleshooting.

3PLs can now select a client that does not have Multi Warehouse Allocation enabled and activate it directly from the MWA page.

Previously, a 3PL needed to contact Support to enable MWA for a client.

Starting with version 2.14.126, the mobile app now supports compatible Bluetooth Low Energy (BLE) barcode scanners.

BLE scanners offer a faster, easier connection experience than traditional Bluetooth connections, with quicker pairing and reconnection. Scanner reads are also faster and more responsive.

Support depends on the scanner model and its BLE capabilities. Please check your scanner for BLE support.

More details available here.

With the ShipHero MCP, your AI agent already knows what’s happening in your warehouse. Now, with your authorization, it can take action.

Ask your agent to create orders, resolve holds, build kits, adjust inventory, move stock, create warehouse transfers and purchase orders, process returns and exchanges, record shipments, add 3PL charges, and more.

If the ShipHero Public API supports it, your agent can help you do it from a prompt.

These can be individual actions or multi-step workflows that chain several Public API operations together.

When connecting the ShipHero MCP, you choose the level of access:

Write access is entirely optional. You can continue using the MCP in read-only mode whenever you do not want your agent to make changes.

A single prompt can change live orders, inventory, shipments, returns, billing data, and more.

The MCP instructs your agent to preview proposed changes and request confirmation before executing a write or batch of writes. This is a best-effort safeguard. Because the agent runs through the AI client and model you choose, confirmation behavior can vary and cannot be guaranteed.

Review every proposed action carefully, especially bulk operations and deletions. Grant write access only to AI clients you trust and only when you need it.

We updated the authorization flow to support selectable access levels. Some existing connections may need to authorize again, particularly those using Codex.

If your connection stops working after the release, reconnect the ShipHero MCP using the instructions below and select your preferred access level when prompted.

Documentation will be updated with authorization instructions and examples of supported write operations.

Cycle Count in ShipHero Mobile , giving warehouse teams a more accurate way to count inventory stored in pallets, cartons, and nested container structures.

With this release, users can:

This update helps teams count inventory at the level where it is physically stored, while keeping visibility into both the container structure and the items inside each LPN.

Note: To use this feature, LPNs must be enabled for the account.

You can now self-service enabling lot tracking for brands and 3PL client accounts directly in Account Settings, without contacting Support. To do so, go to Settings > Lot Tracking.

For 3PL client accounts, switch into the client account to manage the setting. Only the 3PL can manage this setting; clients cannot enable it on their own.

A new optional user setting is now available for the updated Multi-Item Batch (MIB) picking flow.

When is enabled, the manual quantity input is hidden during mobile picking. Pickers must scan items to complete the full required pick quantity, helping ensure every item is physically confirmed.

This setting can be enabled for individual users under .

This feature requires the updated MIB flow. If your account is still using the legacy MIB experience, please contact ShipHero Support to request access to the new flow.

A few quality-of-life updates to make working in Wholesale faster and clearer: