When receiving a lot-tracked product, you can now scan a location to both set it and receive the item in one step.

Previously, items defaulted to “Receiving” and the location had to be changed manually. Now, scanning any location instantly updates it and saves, removing the need to manually edit the field and hit Save.

We’re excited to announce a new Cycle Count Export feature! 🎉

You can now generate a detailed report of all cycle count activity using your selected filters — and have it delivered straight to your inbox.

How it works:

Click Export Activity from the Cycle Count page.

Choose your filters:

Type (All types, Locations, Items, Recounts)

Warehouse (required)

Clients (optional)

Date Range (required)

Hit Send via email and you’ll receive a report with all counts matching your criteria.

This release makes it easier than ever to pull complete, filterable cycle count history on demand.

ShipHero now transmits the required Importer Tax ID values to FedEx and UPS for international shipments to Mexico (MX), China (CN), and Brazil (BR).

Mexico (MX): RFC is used as the Tax ID.

China (CN) & Brazil (BR): The Tax ID value and type are automatically transmitted.

This functionality was supported for Shippo, FedEx FIC, and DHL eCommerce, Asendia, and now extends to FedEx and UPS.

The Tax ID and correct Tax Type must be selected on the order page.

If you are using Shopify’s native Tax Types at checkout, ShipHero will automatically import the right values into the corresponding order fields, ensuring accuracy and compliance with carrier requirements.

We’ve rolled out an update that cuts batch generation time in half and significantly reduces extended wait times. This is already enabled for all accounts using dynamic slotting.

✅ No action required on your end.

✅ You’ll just notice faster batch creation, with no changes to workflow.

To save even more time when picking and reduce steps by 30% on average, click here to learn more about how you can get a free trial of AI Picking.

We’re excited to announce that ShipHero now supports UniUni as a native carrier integration in the US!

If you already have UniUni rates and credentials, you can connect your account directly in ShipHero and start shipping right away.

This expands on our existing UniUni Canada support, and ensures:

✅ Direct connection with UniUni using your own rates and credentials

✅ Fast and seamless onboarding

✅ Reliable rate quoting and smooth label generation

We now support sending multiple tracking numbers for a single fulfillment order on Shopify orders.

With this enhancement, if a line item is shipped in multiple packages, all tracking numbers will be synced to Shopify, giving merchants and customers clearer visibility and a better post-purchase experience.

Due to low usage and customer feedback, effective August 18th, we are removing the footer that is currently printed on shipping labels.

This is currently added to single line item packages and in bulk ship.

An example of this footer is shown below:

If you would like to continue to having the footer added, please reach out to support and we can enable it for your account.

We’ve added support for scanning GS1 barcodes in the mobile app and receiving workflows.

For full details as well as important information regarding barcode scanner configuration please see this help article.

We just rolled out a new webhook - - that fires anytime ShipHero needs to print a product barcode label, letting you swap in your own template instead of the default.

For full details see https://developer.shiphero.com/webhooks#print-barcode-webhook.

New Functionality: Auto-Generate Recounts for Cycle Counts

We just made cycle counting smarter (and way less manual).

Introducing: Auto-Generated Recounts

When enabled, this setting automatically generates a follow-up recount if discrepancies are found during a cycle count. No more digging through reports or manually creating recount cycles — ShipHero now does it for you.

What’s included in this release:

Disruption-free: Recounts are created after the original cycle is closed, so your mobile and in-progress workflows remain untouched

Why it matters:

Want to use it? Just head to Cycle Count Settings and enable “Auto generate recounts”.