You can now scan USPS and FedEx label barcodes directly into the search box on the . ShipHero extracts the tracking number and automatically adjusts the date range when needed to show the matching return.

Carrier barcodes often contain more than the tracking number, which previously prevented Returns search from finding a match.

Returns search now supports:

A return may be created weeks before the package reaches your warehouse. The default 30-day date range could hide it.

When a tracking number matches a return created within the last six months, ShipHero moves the back as needed. A short message confirms the adjustment.

Update item barcodes while receiving: Available in mobile version 2.15.6.

Build near real-time dashboards, deeper analytics and AI-powered workflows with fewer API calls and lower Public API credit usage.

The free tier is enabled by default for every ShipHero account and includes:

Both tiers include the same data categories: orders, shipments, returns, products, inventory, purchase orders, 3PL, users and labor. The paid tier increases how frequently exports are generated.

Use the GraphQL query to find completed export runs and download account-scoped Parquet files. Both tiers use the same query and file format.

Contact your CSM with questions, for pricing or to enable the paid tier.

The Data Exports guide covers available tables, scheduling details, example queries and migration instructions.

We’ll announce a deprecation schedule later, giving you time to migrate to the query and transition to the new frequency and response format.

When manually assigning locations for a wholesale order, you can now search by lot number in the Assign locations modal.

Enter the lot you need and the list narrows to the locations holding that lot, so you can assign it without browsing through every location.

Previously, finding a specific lot meant scanning the full location list, which was slow if you didn't know the location name.

More details on assigning locations in a picking plan are available here.

You can now add tags when manually creating an order, allowing automation rules to use those tags as soon as the order is created.

Introducing Data Exports, now available to every customer through the Public API. Bring your operational data into custom dashboards, deeper analytics and AI-powered workflows.

Available data includes orders, shipments, returns, products, inventory, purchase orders, 3PL, users and labor.

Use the new GraphQL query to find completed export runs and download account-scoped Parquet files.

The Data Exports guide covers authentication, available tables, scheduling behavior and example queries.

Securely explore, analyze, and act on live ShipHero data from ChatGPT, Claude, or another MCP-compatible client. No GraphQL or API token management required.

Use Codex, Claude Code, or Cursor for custom queries, deeper analysis, and turning exports into reports or visualizations.

Share ideas, ask questions and get help in the ShipHero Community.

Previously available only on mobile, the command barcode now works on the .

Scan a barcode using the format to change the selected status. For example, scanning sets the dropdown to .

Commands are case-insensitive, so and work the same way.

The order upload CSV now supports adding order tags.

Multiple tags can be added using a comma-separated list (quote the cell in a comma-separated CSV, e.g. "VIP, Gift").

We’ve added dedicated documentation for two webhooks:

Each guide includes registration instructions, trigger behavior, and example payloads to help keep your integrations in sync.

For more updates, see the Public API Changelog or browse the ShipHero Developer Documentation.

Our Public API is updated continuously, bookmark it if you build against the API. Here’s what’s new.

📍

The new mutation creates up to 1,300 locations in one request, using exact names or generated aisle, position, and shelf combinations.

Docs: Bulk Create Locations

📦

Integrations can now add or remove shipping labels using a container ID or barcode. Barcode-label PDFs can also be generated for up to 100 containers.

Docs: Add shipping label · Remove shipping label · Print barcode labels

🏢

creates profiles for existing physical warehouses, including addresses, branding, order prefixes, picking behavior, and available-to-sell settings.

Docs: warehouse_profile_create

🧩

Docs: KitComponent · Wholesale Orders · Create a return · Create an exchange · Create tote input · Update tote input · Export Packing Layout · Shipment ASN

🌍

Products now support , , and through Public API queries and create/update mutations.

Docs: Product · Create product input · Update product input

✍️

Customers can choose or when authorizing the MCP. With write access, supported Public API mutations can create, update, or delete ShipHero data.

Docs: ShipHero AI Toolkit

🏷️

The new query retrieves LPNs with their orders, locations, container hierarchy, inventory, lots, and item bins—with filters and pagination.

Docs: license_plate_numbers

💬

Visit the ShipHero Community for API questions and feedback. We also added a dedicated section for MCP setup, authorization, use cases, and troubleshooting.